At TvSatMan Ltd we are committed to providing excellent customer care, take all customers feedback very seriously and are continuously looking for ways to improve.
We know that from time to time we fall short to deliver the desired high level of service and as such this document is to outline the way you can raise a complaint if you are not happy with the service provided.
We also explain our procedure and how we will work with you to manage your complaint with the aim of a satisfactory resolution.
What is a complaint?
We consider a complaint to be dissatisfaction raised by one of our customers in regards to the product and/or services they have received.
How can you complain?
Call us: 0161 613 1832 or 077 077 63 064
Email us: info@ tvsatman. co.uk
Write to us:
23 Mentone Crescent
8am – 6pm Monday to Friday